Cookie Policy
Last Updated: March 22, 2025
This Cookie Policy explains how Galenarion ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at galenarion.com (the "Site"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.
1. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.
2. How We Use Cookies
We use cookies for various purposes, including:
- To enable certain functions and features of the Site
- To provide analytics and track site performance
- To store your preferences and settings
- To enhance security and prevent fraud
- To deliver relevant content and personalized experiences
- To understand how visitors interact with our Site
3. Types of Cookies We Use
We use the following categories of cookies on our Site:
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Site. They enable core functionality such as security, network management, authentication, and accessibility. You cannot opt out of these cookies as the Site cannot function properly without them.
Examples:
- Authentication cookies to identify you when you log in
- Security cookies to protect against fraudulent activity
- Load balancing cookies to distribute traffic efficiently
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our Site, such as which pages are visited most often and whether users receive error messages. All information collected by these cookies is aggregated and anonymous. We use this information to improve how our Site works.
Examples:
- Google Analytics cookies to understand visitor behavior
- Page load time measurement cookies
- Error tracking cookies to identify technical issues
3.3 Functionality Cookies
These cookies allow our Site to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
Examples:
- Language preference cookies
- Region selection cookies
- User interface customization cookies
- Remember me functionality cookies
3.4 Targeting and Advertising Cookies
These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help us measure the effectiveness of advertising campaigns.
Examples:
- Advertising network cookies
- Retargeting cookies
- Social media advertising cookies
4. Third-Party Cookies
In addition to our own cookies, we may use third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality. Third-party cookies are set by domains other than our Site.
Common third-party services we use include:
- Google Analytics: For website analytics and performance tracking
- Social Media Platforms: For social sharing functionality and social media integration
- Advertising Networks: For delivering targeted advertisements
- Customer Support Tools: For live chat and customer service functionality
- Video Hosting Services: For embedded video content
These third parties may collect information about your online activities over time and across different websites. Please review their privacy policies and cookie policies for more information about how they use cookies.
5. Cookie Duration
Cookies may be stored on your device for different periods:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Deleted when browser closes | Temporary functionality during your visit |
| Persistent Cookies | Days to years | Remember preferences and settings across visits |
| First-Party Cookies | Varies | Set directly by our Site |
| Third-Party Cookies | Varies | Set by external services and partners |
6. Managing Your Cookie Preferences
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that if you choose to block all cookies, you may not be able to access all or parts of our Site, and some functionality may not work properly.
Here is how to manage cookies in popular browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Options > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions
- Opera: Settings > Privacy and security > Cookies and site data
6.2 Cookie Consent Tool
When you first visit our Site, you will see a cookie consent banner. You can use this tool to accept or decline certain categories of cookies. You can also revisit your cookie preferences at any time through the cookie settings link in our Site footer.
6.3 Opt-Out Links
For analytics and advertising cookies, you may also use these opt-out options:
- Google Analytics: Use the Google Analytics Opt-out Browser Add-on
- Advertising Preferences: Visit the Digital Advertising Alliance or Network Advertising Initiative opt-out pages
- Social Media: Adjust your privacy settings directly on the social media platform
6.4 Mobile Device Settings
For mobile devices, you can typically manage cookie preferences through your device settings or within the mobile browser settings. You may also limit ad tracking through your device privacy settings.
7. Do Not Track Signals
Some browsers include a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to Do Not Track signals. At this time, our Site does not respond to Do Not Track browser settings or signals.
8. Cookies and Personal Data
Some cookies may collect personal data or become personal data when combined with other information we hold. We treat all such information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Cookie Policy on this page with a revised "Last Updated" date.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of the Site after any changes to this Cookie Policy will constitute your acceptance of such changes.
10. International Users
Our Site is accessible to users worldwide. If you are accessing our Site from outside Australia, please be aware that cookies may be transferred to, stored, and processed in Australia or other countries where we or our service providers operate.
Different countries may have different privacy and data protection laws. By using our Site, you consent to the transfer of your information, including through cookies, to countries that may have different data protection rules than your country of residence.
11. Children's Privacy
Our Site is not directed to children under the age of 16, and we do not knowingly collect information from children through cookies or other means. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.
12. Contact Us
If you have questions or concerns about this Cookie Policy or our use of cookies, please contact us:
Galenarion
44A Lyttleton Cres, Cook ACT 2614, Australia
Email: support@galenarion.com
Phone: +61 2 6691 3927
WhatsApp: +61 2 6691 3927
Viber: +61 2 6691 3927
13. Additional Resources
For more information about cookies and online privacy, you may find these resources helpful:
- All About Cookies: www.allaboutcookies.org
- Your Online Choices: www.youronlinechoices.com
- Network Advertising Initiative: www.networkadvertising.org
- Digital Advertising Alliance: www.aboutads.info